Who we are

About Napier Home Heat Pumps

We're a small local outfit that fits heat pumps in Napier homes and stands behind the work. No call centre, no hard sell.

Get a quote from us

Tell us about your home and we'll come back with a straight answer.

No obligation. We'll get back to you as soon as we can, usually before the end of the same day.

Napier Home Heat Pumps is a local team fitting heat pumps across greater Napier and Hawke's Bay. We size and install the right unit for your home, then service what we put in. Call us on 06 242 4129 for a quote.

Napier homes we know well

Most of the houses we work in are those solid single-glazed 1930s places and older state homes that never had fixed heating put in. They hold the heat once you get it in, but a lot of them start winter mornings in single digits and cop 30-degree afternoons come summer.

That swing is the whole reason a heat pump makes sense here. One unit does both jobs. We spend our time working out where to put it and what size it needs to be so it actually copes on a frosty Onekawa morning, not just on a mild day. Read more about the different types of heat pump if you want to see what suits your rooms.

Waterfront salt to the inland plains

We cover greater Napier, from the salty air out at Ahuriri and along the waterfront through to the drier inland plains. The coast matters for heat pumps because salt eats outdoor units faster, so near the sea we'll point you at coastal-rated gear and mounting that lasts.

We work across Napier South, Marewa, Onekawa, Taradale and out to Hastings. If you're not sure we reach you, check the areas we serve across Hawke's Bay or just ask.

How we quote and fit a heat pump

No pushy visit. We look at your rooms, your ceiling and how you actually live, then recommend a size that matches. Undersize it and it struggles in a Napier cold snap; oversize it and you pay for capacity you never use.

When the numbers add up we book the job. Here's the shape of our heat pump installation in Napier:

  • A proper look at your home and where the unit should go
  • A clear quote with the model and price, no surprises
  • A tidy install with the electrical done right
  • We show you how to run it before we leave

Warmer Kiwi Homes and what it covers

You may have heard of the Warmer Kiwi Homes grant. It can cover up to 80 percent of the cost of an approved heater, with a cap, for owner-occupiers who hold a Community Services Card or live in a lower-income area. You apply through EECA, not through us, and they confirm what you're entitled to.

We're not an EECA-registered provider, so we can't sign you up or process the grant. If you get approved, we're happy to talk through the install. To sort a quote either way, talk to our team on 06 242 4129.

Have a look at our heat pump servicing for more.

Thinking about a heat pump this year?

Give us a call on 06 242 4129 or send through your details. We'll tell you straight what your home needs.

Questions we get asked

Are you a local Napier heat pump installer?

Yes. We're based in Napier and work right across the city and greater Hawke's Bay, from Ahuriri and the waterfront through Marewa, Onekawa and Taradale out to Hastings. We're not a national chain running a franchise, just a local team that knows these homes and this climate.

What brands of heat pump do you install?

We install the main brands you'd expect, and which one we recommend comes down to your home, your budget and how close you are to the coast. Salt-exposed spots near the sea need coastal-rated gear. We'll match the brand and model to the job rather than push one make on everyone.

Do you service the heat pumps you install?

Yes, we service and repair the heat pumps we installed ourselves. To keep quality where we want it, we don't take on servicing or repairs for units other companies fitted. If we put it in, we'll look after it. You can read how our heat pump servicing works for our own customers.

Let's get your home sorted

Ready for a quote, or just want to run something past us? Call 06 242 4129 or send a message and we'll get back to you.